Frequently Asked Questions

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Everything you Need to Know

SKY ERP GST PLUS automates order entry, tracking, and fulfillment, reducing manual errors and increasing efficiency. Users can easily manage orders from creation to shipment with real-time updates.

The software enables you to set quality benchmarks and perform regular audits, with alerts for any deviations, ensuring continuous compliance with your quality standards.

The software provides real-time data on inventory levels, demand forecasts, and production schedules, enabling efficient planning and allocation of materials to avoid shortages or excess.

The software provides a dedicated module for job work management, allowing you to track progress, allocate resources, and manage timelines efficiently.

Yes, you can generate reports on job work efficiency, and resource utilization to assess performance and make informed decisions.

SKY ERP GST PLUS features a secure document management system that allows you to store, categorize, and retrieve documents easily, ensuring compliance and streamlined access.

The software utilizes real-time data analytics to track stock levels, manage reorder points, and, minimizing costs and preventing stockouts.

The software allows you to set credit limits for customers based on their payment history and business relationship, helping you manage risk and maintain healthy cash flow.

The software allows you to set credit limits for customers based on their payment history and business relationship, helping you manage risk and maintain healthy cash flow.

Yes, SKY ERP GST PLUS provides automated alerts when customers approach or exceed their credit limits, allowing you to take timely action.

The Maker Checker process is a built-in control feature that requires one user to create or modify transactions (Maker) and another to review and approve them (Checker), enhancing accountability.

Yes, SKY ERP GST PLUS allows customization of the Maker Checker workflows, enabling you to define roles and approval hierarchies that align with your business processes.

Sky ERP GST Plus is the best ERP software product solution available in India.

Sky ERP GST Plus is a comprehensive web-based GST software that lets you gain better control in business operations with full GST compliance. Built on four modules Inventory Management, Order Processing, Job work and document management, the GST software is designed to reduce overheads, improve efficiency and manage non-core business functions.

The software is used by manufacturing industries across different verticals like pharma, chemicals, electricals, engineering, dyes, foods, glass, marine products, oil and gas, plastic and paints, rubber and steel, construction industry to name a few.

Our leading inventory management software for manufacturing or material management software enables you to manage inventory across your company. Track vendors, move inventory across locations, and customize low stock threshold alerts for optimized inventory management. Scan Barcodes, and QR Codes to perform inventory checks. Our procurement module allows quick inventory replenishment through POs which automatically update your product list.

Enterprise resource planning ERP takes care about the various processes that are essential to running a business, including inventory and order management, accounting, human resources, customer relationship management (CRM), and beyond. At its most basic level, ERP software integrates these various functions into one complete system to streamline processes and information across the entire organization.

The central feature of all ERP systems is a shared database that supports multiple functions used by different business units. In practice, this means that employees in different divisions—for example, accounting and sales—can rely on the same information for their specific needs.

ERP software development also offers some degree of synchronized reporting and automation. Instead of forcing employees to maintain separate databases and spreadsheets that have to be manually merged to generate reports, some ERP solutions allow staff to pull reports from one system. For instance, with sales orders automatically flowing into the financial system without any manual re-keying, the order management department can process orders more quickly and accurately, and the finance department can close the books faster. Other common ERP features include a portal or dashboard to enable employees to quickly understand the business' performance on key metrics.

Today, ERP software products has expanded to encompass business intelligence (BI) while also handling "front-office" functions such as sales force automation (SFA), marketing automation and E-commerce. With these product advancements and the success stories coming out of these systems, companies in a broad range of industries—from wholesale distribution to E-commerce—use ERP solutions.

When you add up these advantages, the value of ERP—particularly cloud ERP—is clear. With an ERP solution, employees have access to accurate information that enables them to make better decisions faster. Not only that, but ERP software helps to eliminate redundant processes and systems, dramatically lowering the cost of doing business overall.

It’ll improve the efficiency of your HR team
One of the most immediate benefits of using specialist HR software – once you’ve completed the implementation and launch phase – is an improvement in the efficiency of your HR team. Repetitive, admin-intensive tasks such as chasing managers to complete probation or annual reviews can be automated, and others – such as approving holiday or certifying absence – can be delegated to managers and employees through self-service functionality.

It’ll improve your employee experience
Rapid advancements in consumer technology means workers expect even more from the digital devices and services their employers provide. If you’re used to using your mobile for everything from booking an Uber to order a new outfit, you’d expect to be able to do the same for booking holiday or viewing your benefits – and certainly not have to send a form to HR, for example.

User-friendly, well-designed HR software can help to transform your employees’ perceptions of your HR department, from regarding it as an outdated or ‘behind-the-times’ function to seeing it as one that is forward-thinking, and a strategically relevant enabler of good work.

It’ll save you money – or enable you to redeploy staff on other projects
Implementing HR software will of course involve one-off setup fees and, if using a cloud-based system, annual subscription costs. But, in the medium and long-term, your organisation should find that the efficiencies the software brings and time it saves will either allow you to reduce staffing costs or allow you to redeploy your HR team on more strategic projects. Better data accuracy should mean you experience fewer costly errors, too.

It’ll help you make better decisions
One of the most common frustrations associated with keeping people data in disparate sources, or in unsophisticated HR systems, is an inability to frequently, automatically and accurately report on key people management metrics.

Good HR software should make it easy for you to find, analyse and report on the people data that matters most to each function in your organisation – enabling you, managers and senior stakeholders to make smarter, more timely decisions. Being able to provide evidence quickly and easy for your ideas and initiatives will also help to cement the credibility of HR with the wider organisation.

It’ll improve your regulatory compliance
Because you’ll store all your people's data and related information in one place and be able to send automated reminders when action needs to be taken, your compliance with regulatory requirements will be much improved. Specific compliance areas where HR solutions can play a significant role include GDPR compliance (especially around data security and data-retention periods), right-to-work checks, and health and safety training compliance. You’ll also find that HR software will help you report on gender pay gaps, too.

What additional communication tools does WiseTrack offer?

WiseTrack supports mass emailing and bulk mailing label creation, allowing businesses to easily send out service reminders, AMC renewal notices, and marketing communications to large customer databases.

Does WiseTrack provide reporting & data analysis tool?

Absolutely. WiseTrack generates comprehensive MIS and graphical reports for management analysis and forecasting. This helps in tracking team performance, complaint trends, and service efficiency.

How does WiseTrack handle AMC renewals and preventive maintenance?

WiseTrack automatically tracks AMC contracts and send reminders for renewals. It also generates multiple preventive maintenance schedules, helping service teams stay proactive and maintain customer satisfaction.

Can WiseTrack help in managing customer complaints & service tickets?

Yes. WiseTrack streamlines complaint management by generating service tickets, tracking resolution status & monitoring service calls. It ensures timely responses and keeps a complete service history for every customer.

What is WiseTrack and who can use it?

WiserTack is a service and maintenance management software designed for businesses that handle after-sales service, AMC (Annual Maintenance Contracts) and customer support. It is ideal for companies managing large volumes of service calls, preventive maintenance schedules and customer complaints.

Is it possible to export TeleCheck data for billing or external analysis

Yes. TeleCheck allows you to export data into billing packages, spreadsheets, or text files. It also offers graphical reports for visual analysis and can automatically email reports to designated team members, ensuring seamless integration with your existing workflow.

How does TeleCheck handle reporting and data access?

TeleCheck provides on-demand and scheduled automated reports, which can be accessed via a secure web-based portal. It supports permission-based access, ensuring the right stakeholders can view relevant data while maintaining security controls.

Does TeleCheck support real-time call data collection and fraud detection?

Does TeleCheck support real-time call data collection and fraud detection? Absolutely. TeleCheck collects call data in real time, enabling instant monitoring of telecom activity. It includes SMDR failure alarms and fraud alert detection features to help prevent unauthorized usage or telecom fraud.

Can TeleCheck generate detailed call reports for business analysis?

Can TeleCheck generate detailed call reports for business analysis? Yes. TeleCheck offers various detailed reports, including most expensive calls, longest duration calls, frequently dialed numbers, area code usage, and departmental extension reports. These insights help businesses monitor usage patterns and identify cost-saving opportunities.

What is TeleCheck and how it helps businesses?

TeleCheck is a Telephone Expense Management and call monitoring system that help businesses track and allocate telecommunication expenses for landlines, cellular phones and other data services. It provides detailed call records, billing insights and usage analytics to control costs and improve operational transparency.

How does eSecretary help with the document retrieval and template management?

eSecretary provides advanced search capabilities to retrieve past correspondence instantly. It also allows you to create, store and manage templates for letters & emails, ensuring consistency and saving time in routine communications.

Does eSecretary support mail merge and email integration?

Absolutely. eSecretary offers instant mail and email merge with Microsoft Word and integrates with Microsoft Outlook for resource email management. This allows users to send personalized letters or emails to multiple recipients quickly and professionally.

Can I manage contacts and group communications with eSecretary?

Yes. eSecretary includes a powerful contact management that allows you to maintain individual and group contacts. It and helps in sending group communications, circulars and notices in just a few clicks.

How does eSecretary Simplify correspondence Management?

eSecretary automates letter drafting, manages email templates, and tracks all incoming and outgoing communication. It keeps a complete record of past correspondences, ensuring no important communication is lost or overlooked.

What is eSecretary and who should use it?

eSecretary is a correspondence and contact management software designed to simplify organizational communication. It is ideal for businesses, secretarial department, legal firms, and administrative teams who need to manage large volumes of letters, emails, and contacts efficiently.

Does KDOC PLUS provide email encryption for secure communication?

Yes. KDOC PLUS includes email encryption features to ensure that sensitive correspondence remains secure during transmission. This helps protect confidential information from unauthorised access and complies with data security best practices.

Does KDOC PLUS offer search and retrieval of past documents?

Absolutely. KDOC PLUS comes with an advanced search feature that allows users to instantly retrieve documents or communications based on keywords, document type, date, or sender/recipient details, eliminating time wasted in manual file searches.

Can KDOC PLUS handle document security and access control?

Yes. KDOC PLUS offers robust security features, including role-based access, document encryption, version history, and user permissions. This ensures that sensitive documents are only accessible to authorised team members.

Does KDOC PLUS offer cloud-based document storage?

Yes. KDOC PLUS provides a cloud-based central repository where all your documents and correspondence are securely stored. This allows users to access files anytime, from anywhere, while ensuring data backup, version control, and easy collaboration across departments

What is KDOC PLUS and who should use it?

KDOC PLUS is a smart document management software designed for businesses, legal firms, government departments, and organizations that handle large volumes of official communication. It automates documentation, saving time and improving efficiency.

Does the software support mobile access or remote sales teams?

Yes, as a cloud-based CRM software, Sales Lead Tracker supports remote access from any device with an internet connection. It’s perfect for sales teams working in the field, enabling real-time updates, document sharing, and activity tracking on the go.

Is Sales Lead Tracker suitable for small and medium-sized businesses?

Absolutely. Sales Lead Tracker is designed to be scalable and user-friendly, making it ideal for small and medium-sized businesses. Its flexible features help growing teams manage leads effectively without complex setup or high costs.

Can I manage quotations and sales orders with the software?

Yes, Sales Lead Tracker includes powerful Quotation Management and Sales Order Management modules. You can create customized quotations, track their status, convert them into sales orders, and manage the complete order-to-cash process—all in one place.

What is Sales Lead Tracker and how does it help my business?

Sales Lead Tracker is a cloud-based CRM software that helps businesses manage leads, track sales activities, generate quotations, and streamline the entire sales process. It improves lead conversion, enhances team productivity, and provides real-time visibility into your sales pipeline.

Can SKY ERP integrate with existing systems and hardware?

Yes, SKY ERP HRM integrates seamlessly with third-party tools like tally, attendance machine (biometric, RFID, smart card), email/SMS gateways, and other ERP modules, ensuring seamless data flow and unified HR-finance collaboration.

Does SKY ERP HRM support compliance in India?

Absolutely. The solution automates Indian statutory compliance – including PF, ESIC, PT, TDS, Bonus, LWF. Payroll management generates statutory forms like form 16, 12BA, 24Q, 26Q, and all related reports. It also complies with state-wise labor laws.

Is SKY ERP HRM scalable for growing businesses?

Yes. SKY ERP HRM supports enterprise growth with modular scalability. You can start with core modules and add optional modules like appraisal, internal/external recruitment, and mobile apps as your workforce and needs to expand.

What is SKY ERP HRM and What is its functionalities?

SKY ERP HRM is a web-based human resource management system designed to automate and centralize HR workflow, including payroll, attendance, leave, recruitment, appraisal, and employee self-service. The software delivers streamlined HR processes and secure employee data management across all your teams.

Is there a quality control module integrated in SKY ERP GST PLUS?

Yes, SKY ERP GST PLUS includes a Quality Control feature that allows users to define custom quality parameters, perform inspections at GRN or inward stages, and generate QC reports for better material traceability and compliance.

Does SKY ERP GST PLUS support automated billing and document generation?

Absolutely. SKY ERP GST PLUS allows quick invoice creation, e-invoicing and automatic generation of delivery challans, purchase orders, and credit/debit notes. It ensures GST-compliant documentation and helps reduce manual errors.

How does the inventory management feature work in SKY ERP GST PLUS?

The software offers real-time inventory tracking, batch and lot-wise management, stock movement reports, and integration with purchase/sales. It helps businesses avoid stock-outs or overstocking, while also ensuring accurate valuation and costing.

Can SKY ERP GST PLUS handle multiple GST registrations and returns?

Yes, SKY ERP GST PLUS supports multi-GSTIN management, allowing businesses with multiple branches or state-wise registrations to easily manage invoices, reconcile data, and file GSTR-1, GSTR-3B, and other returns accurately.

What is SKY ERP GST PLUS, and who is it for?

SKY ERP GST PLUS is an all-in-one ERP software designed to streamline GST compliance, financial accounting, inventory, billing, and reporting for small to medium enterprises. It is ideal for manufacturers & traders looking for a user-friendly, scalable, and GST-compliant solution.

What is SKY ERP EXPORT PLUS, and how does it benefit exporters?

SKY ERP EXPORT PLUS is a comprehensive export documentation and compliance management software designed for exporters, CHA agents, and export houses. It automates the creation and tracking of export documents while ensuring accuracy, reducing turnaround time, and minimizing compliance risks.

Does SKY ERP EXPORT PLUS support different types of exports like merchant and manufacturer export?

Yes, the software supports both merchant and manufacturer exports, including job work and third-party exports. It allows you to configure document templates and workflows based on the nature of your export process.

What types of export documents can I generate using SKY ERP EXPORT PLUS?

With SKY ERP EXPORT PLUS, you can generate over 25 types of export documents including Invoice, Packing List, Bill of Lading, Certificate of Origin, Bank Realization Certificate (BRC), and more — all from a single platform.

What is SKY ERP EXPORT PLUS, and how does it benefit exporters?

SKY ERP EXPORT PLUS is a comprehensive export documentation and compliance management software designed for exporters, CHA agents, and export houses. It automates the creation and tracking of export documents while ensuring accuracy, reducing turnaround time, and minimizing compliance risks.

How long does a website take?

Website development usually takes 2-4 weeks depending on complexity.

How does SEO improve ranking?

SEO improves search engine visibility through optimization techniques.

Do you provide social media marketing?

Yes, we manage complete social media campaigns.

Website redesign services?

Yes we redesign websites.

How long does SEO take?

SEO takes 3-6 months.

Do you run ads?

Yes we manage paid ads.

Do you build ecommerce?

Yes ecommerce websites included.

Keyword research process?

We research profitable keywords.

Email marketing available?

Yes email campaigns included.

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