Tag: Customer Complaint Management Software

Tele Sales Representative

Job Overview

We are looking for an experienced and self-driven Tele Sales Representative to join our Sales team. The primary responsibility of this role is to generate calls to potential customers and achieve assigned sales targets. The ideal candidate should be an excellent communicator and listener with a professional yet friendly approach.

Duties & Responsibilities

• Persuading customers to purchase company products and services
• Maintaining accurate records of calls and interactions
• Ensuring error-free processing of customer information
• Lead generation through outbound calling

Qualifications

• High School Diploma or Diploma
• Bachelor’s or Associate’s degree in Marketing, Communications, Business Administration, or related field is preferred
• Certified Sales Professional (CSP) accreditation is an added advantage

Job Details

• Experience: 3 Years in software products such as ERP, HRMS, CRM, DMS, Website Development, or Mobile Apps
• Location: Nagpur (MIHAN SEZ) / Mumbai (FORT CST)
• Daily Call Target: 80 connected calls with CRM entry, Email & WhatsApp follow-ups
• Lead Target: From 2nd month onwards – 20 leads per month
• Incentive: 10% incentive on sales value (e.g., ₹1,00,000 sale = ₹10,000 incentive)
• Working Days: Monday – Friday (5 Days)
• Timing: 9:30 AM to 6:30 PM
• Notice Period: Immediate Joining
• Salary Hike: 10–15% hike on current or last salary (as per company norms)

For more information, visit our website: www.everexinfotech.com

Apply Now

Direct Field Sales Executive

Job Overview

We are looking to employ a self-driven Direct Field Sales Executive to introduce company products to potential customers and close sales. The role involves researching competing products, identifying sales opportunities, assisting in the execution of sales and marketing plans, and addressing customer queries related to pricing, availability, features, and benefits.

Qualifications

• High School Diploma or Graduate
• Bachelor’s Degree in Marketing, MBA in Marketing, Business Administration, or related field is advantageous

Requirements

• Proven sales experience
• Ability to retain and present important information effectively
• Strong consultative selling skills
• Excellent networking and negotiation skills
• Effective communication skills in the respective regional language
• Exceptional customer service skills

Roles & Responsibilities

• Present company products and services to customers
• Identify potential customers through cold calling
• Work collaboratively with team members
• Meet monthly sales targets and expectations
• Collect customer feedback and act upon it
• Prepare sales contracts as per company requirements
• Ensure customers are well informed about sales proposals
• Track and analyze sales performance metrics
• Understand current market potential and trends
• Resolve customer complaints before closing sales
• Build and maintain positive customer relationships
• Provide excellent customer service and satisfaction
• Prepare monthly sales reports for management review
• Stay updated with latest technologies and industry developments

Training

• 15 days Product Training
• 15 days Onsite Training

Key Responsibilities

• Demonstrate strong negotiation skills and convince customers to purchase products
• From the 2nd month, conduct a minimum of 20 product demos
• Ensure timely delivery of purchased products

Job Details

• Experience: 3 Years in Software Product Sales (ERP / HRMS / CRM / DMS / Website Development / Mobile App)
• Incentive: 30% incentive on sales value (credited next day on receipt of full payment)
• Working Days: Monday – Friday (5 Days)
• Timing: 9:30 AM to 6:30 PM
• Notice Period: Immediate Joining
• Salary Hike: 10–15% hike on current or last salary (as per company norms)

Location Details

• Remote Locations: Palghar/Boiser, Baroda, Pune, Nashik (Candidate must have own laptop & broadband; Company provides SIM)
• Office Locations: Nagpur (MIHAN SEZ), Mumbai & Navi Mumbai (FORT CST / Malad), Ahmedabad (Company provides SIM)

For more information, visit our website: www.everexinfotech.com

Apply Now

Graphic Design

Job Description

We are looking for an experienced and passionate Graphic Designer to join our IT team. The role involves creating visual designs for clients including logos, brochures, websites, packaging, illustrations, icons, and other creative assets. Preparing finished artwork using the required tools and software is a key responsibility.

Duties & Responsibilities

• Excellent proficiency in Canva, including video editing using Canva and InShot (reels, short videos, animations)
• Create social media creatives, presentations, and marketing materials
• Design websites, landing pages, and UX/UI elements
• Basic understanding of HTML coding for creating marketing emailers
• Hands-on experience with Corel Draw, Adobe Photoshop, and Adobe Illustrator
• Plan design concepts by studying relevant information and materials
• Illustrate concepts by designing layouts, sizes, typography, and styles for approval

Required Skills & Qualifications

• Any Graduate
• Experience in Canva, InShot, HTML, Corel Draw, Adobe Photoshop, and Adobe Illustrator
• Demonstrable graphic design skills with a strong portfolio
• Proficiency with design tools such as Photoshop, Corel Draw, After Effects, InDesign, and Illustrator
• Ability to understand given content and create relevant visual representations

Job Details

• Experience: 3 Years
• Location: Mumbai (FORT CST)
• Working Days: Monday – Friday (5 Days)
• Timing: 9:30 AM to 6:30 PM

For more information, visit our website: www.everexinfotech.com

Apply Now

Software Tester

Job Description

We are seeking a detail-oriented and analytical Software Tester to join our QA team. The ideal candidate will be responsible for ensuring the quality and functionality of software products through rigorous testing and validation processes.

Key Responsibilities

• Design, develop, and execute test plans and test cases
• Perform manual and automated testing of web, mobile, and desktop applications
• Identify, document, and track bugs using issue tracking tools
• Collaborate with developers, product managers, and stakeholders to ensure quality
• Conduct regression, performance, and usability testing
• Review and analyze system specifications
• Provide feedback on user experience and suggest improvements
• Maintain test documentation and reports

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field
• Proven experience as a Software Tester or QA Engineer
• Familiarity with testing tools (Selenium, Postman, TestNG)
• Knowledge of programming/scripting languages (Python, Java, JavaScript is a plus)
• Understanding of Agile and Scrum methodologies
• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities

Job Details

• Experience: 3 Years
• Location: Mumbai (FORT CST / Malad)
• Working Days: Monday – Friday (5 Days)
• Timing: 9:30 AM to 6:30 PM

For more information, visit our website: www.everexinfotech.com

Apply Now

PHP & WordPress Developer

Job Description

WordPress Developers are responsible for both back-end and front-end development, including creating WordPress themes and plugins. They should have different programming skills such as namely PHP, HTML5, CSS3, and JavaScript. They should have also understanding of aesthetics (understanding element arrangements on the screen, the color and font choices, and so on).

Duties & Responsibilities

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high performance, availability, and managing all technical aspects of the CMS
• Helping formulate effective, responsive designs and converting them into working themes and plugins

Requirements & Qualifications

• Good understanding of front-end technologies including HTML5, CSS3, JavaScript, and jQuery
• Experience building user interfaces for websites or web applications
• Experience designing and developing responsive websites
• Comfortable working with debugging tools such as Chrome Inspector, Firebug, etc.
• Ability to manage CSS changes and ensure consistent styling across browsers
• Ability to convert layouts and wireframes into working HTML pages
• Knowledge of RESTful APIs and formats like JSON and XML
• Proficient understanding of version control tools such as Git, SVN, or Mercurial
• Strong understanding of PHP back-end development
• Knowledge of object-oriented PHP programming

Job Details

• Experience: Minimum 3 years
• Location: Mumbai (Fort CST / Malad)
• Working Days: Monday to Friday
• Working Hours: 9:30 AM to 6:30 PM

For more information, visit our website: www.everexinfotech.com

Apply Now

Channel Partner Executive (Marketing)

Job Description

To create Channel Partners who can promote Everex InfoTech’s range of software products to their customers. The goal is to build Channel Partners as System Integrators in Information Technology and Security Surveillance Technology.

Experience & Skills

• Channel Sales Business experience is mandatory
• Good verbal communication skills
• Ability to explain products and services clearly
• Capable of demonstrating business benefits of partnering with Everex
• Support partners to generate revenue

Location

• Mumbai
• Ahmedabad
• Kolkata
• Chennai
• Delhi

Onsite / Remote Work

• Ahmedabad – Work from Ahmedabad office
• Mumbai – Work from Mumbai office
• Kolkata – Work from Home
• Chennai – Work from Home
• Delhi – Work from Office

Targets & Benefits

• Target: Create 15 Channel Partners per month
• Lead Target: Minimum 40 leads per month from partners after 3 months
• Outstation traveling as per actuals
• Working Days: Monday to Saturday
• Incentive: 10% incentive on all closing leads generated from Channel Partners

Apply Now